FAQ

Can I modify or cancel my order?

If you need to modify or cancel your order, please contact our customer support team as soon as possible. Once an order has been processed and shipped, it cannot be modified or canceled.
How do I place an order?

You can place an order directly on our website by browsing our products, adding items to your cart, and following the checkout process.
What payment methods do you accept?

We accept credit/debit cards, PayPal. All payments are processed securely.
How long will it take to receive my order?

Delivery times vary based on your location: Europe: 2-3 business days (DHL Express) United Kingdom: 3-5 business days (UPS) USA (continental): 2-3 business days (DHL Express)
Do you ship internationally?

Yes, we offer international shipping. Please note that customers are responsible for any customs duties or taxes imposed on international shipments.
How can I track my order?

Once your order is shipped, you will receive an email with the tracking information. You can use this information to track your order on the carrier's website.
Are Blade-X products covered by a warranty?

Lifetime Warranty Policy What Does the Lifetime Warranty Cover? Our lifetime warranty covers any defects in materials or workmanship for the lifetime of the product. This includes: Manufacturing defects Structural integrity issues Hardware malfunctions What Is Not Covered? The lifetime warranty does not cover: Normal wear and tear Damage caused by misuse, abuse, or neglect Unauthorized modifications or repairs Accidental damage (e.g., drops, spills) Cosmetic damage (e.g., scratches, dents)